Soluciones Cx Omnicanal

Solutions Cx Omnicanal

We know that every interaction is an opportunity to connect with the consumer to get to know him better

Customer Care

Our highly trained team is ready to offer quick solutions and effective, strictly fulfilling the agreed time by SLA, from the first consultation to the post-sales support. Not only do we respond, we also promote your sales. With smart strategies for up-selling & cross-selling, we transform each opportunity in growth.

Technological solutions

We help you select the solution best suited to your specific needs, ensuring an orchestration seamlessly between all your channels. Since the integration with AI, Chatbot, email, social networks , marketplaces, and telephone, we ensure that every point of customer contact to be smooth and efficient. Improves the experience of your customers, increase customer satisfaction and boost your business with a strategy omnicanal well executed.

Back
Office

Optimize your business with our service back office integrated. We take care of key operations such as reconciliation, cancellations, returns, reputation management of your store, invoicing, order processing, and customer care. Our expert team uses advanced technology and streamlined procedures to improve operational efficiency and reduce costs.

Consulting Cx design

Our expert team specializes in designing and optimizing the Customer Journey, to strengthen the relationship with customers. We use proven methodologies, such as Lean Sigma, to identify and eliminate inefficiencies, optimize processes and ensure a consistent experience and measurable throughout the customer journey.

Sale B2C | B2B

Maximize your sales with our powerful telemarketing campaigns and WhatsApp!
With personalized messages and effective strategies, we connect directly with your customers to generate quick conversions and measurable results.
Don't pass up the opportunity to increase your income with our solutions that really work. Make your business grow today!

Customer Care

Technological solutions

Sale B2C | B2B

Bake The Office

Consulting, CX design

Attention Omnicanal 24/7

We operate in all of these platforms and integrate them to provide a great experience regardless of the channel to contact us.

Customer service channels

Chatbot

Phone cloud

Email

GSBusinees

Marketplaces

E-Shops

Social Media

Facebook

Instagram

X

Tiktok

Youtube

How what do we do?

Solutions Client-Centric

We will design a solution customized to fit your business model, ensuring that every project is a true reflection of your expectations.

Specialized equipment

We respond quickly and accurately in each channel to convert those interactions into sales.
We help you to better know your customers and be able to translate this knowledge into new customers.

Tech CX + IA

We are experts in deploying technology to the attention omnicanal.
We have specialized equipment for process design, automation, and development of integrations.
We are the first Contact certificate in Lean.

Analytics

We develop the structure of the data in our own data Warehouse.
We design flags and boards customized to your brand, allowing us to analyze the E2E your project.

Solutions Client-Centric

We will design a solution customized to fit your business model, ensuring that every project is a true reflection of your expectations.

Specialized equipment

We respond quickly and accurately in each channel to convert those interactions into sales.
We help you to better know your customers and be able to translate this knowledge into new customers.

Tech CX + IA

We are experts in deploying technology to the attention omnicanal.
We have specialized equipment for process design, automation, and development of integrations.
We are the first Contact certificate in Lean.

Analytics

We develop the structure of the data in our own data Warehouse.
We design flags and boards customized to your brand, allowing us to analyze the E2E your project.

Trust us